Dubida has a 14-day return policy: you have 14 business days from the date of delivery to return your order to our return center for a refund. Items must be sent back in their original condition, and you must first contact our customer service team at care@dubidaparis.com.
To initiate a return, please email us with the following message:
“I would like to return ___ (number of items) from order _______ (order number).”
You will then receive detailed return instructions by email.
Please note:
• A $8 processing fee will be deducted from your refund to cover return handling.
• We do not offer exchanges at this time. If you wish to receive another item, please place a new order after returning your original purchase.
